Frequently Asked Surety Bond Questions
We’re often asked how quickly agents can become appointed and start issuing bonds. We’re glad you asked! Here are the answers to our top surety bond questions.
About Our Company
Who is American Surety Company?
We are a privately held insurance company operating in 50 states, in business since 1993. Our entire team is accessible regardless of position and is available to our agents and partners, at any time for any reason.
Our size is our strength, making us agile and responsive to your needs. Our underwriting team has more than 150 years of combined knowledge, experience, and service expertise. We respond to requests quickly and look forward to partnering with you.
Why American Surety Company?
As an agent, you want quick answers, directness, responsiveness, and quick decisions when writing surety bonds. You don’t want to wait all day to be able to answer your clients.
Surety is our passion. We believe in excellent service, quick response times, and providing independent agents with the tools needed to manage a broad variety of bonds. Becoming appointed with American Surety Company means having a dedicated team of surety professionals ready to provide meaningful partnership, responsiveness, and innovative solutions. American Surety Company proudly serves independent agents in any of the 50 United States.
How can my agency be appointed to sell bonds?
Becoming appointed with American Surety Company is simple. Connect with us today, enroll electronically, and start writing bonds!
American Surety Company makes becoming appointed with us easy! We’ll send you everything to sign electronically and you should reasonably be able to write bonds within 48 hours.
What types of bonds do you write?
ASC underwrites a broad variety of commercial and fidelity bonds, including Fidelity, License and Permit, Notary, Probate, Public Official, and more.
Can I get in touch with an UW (Underwriter)?
Yes! We’re ready to help you at any time. Our bond underwriters are experts in commercial surety bonds and the American Surety Company’s team of experienced surety professionals is ready to assist you anywhere in the United States.
Who do I call for questions?
Start a conversation with American Surety Company here. We take the time to provide care and support for our agency partners.
Do you issue bail bonds?
Our sister company located at https://www.asc-usi.com/ can assist you with any surety bail contract needs.
I’m an agent but am not appointed with American Surety Company yet. Can I purchase a bond through this website on behalf of my client?
The American Surety Company partnership provides agents with tools such as Bond IT and Bill IT to easily manage bonds via a dashboard. Plus, we provide technical support through our dedicated support staff.
Our tools are exclusive to agents who are appointed through American Surety Company. To begin the appointment process, provide us with your agency information and contact details.
In which states can American Surety Company underwrite?
American Surety Company can serve your bond underwriting needs in all 50 United States.
For Agents
What is Bond IT?
Bond IT is American Surety Company’s transactional system built by experienced surety system professionals. Our system provides up-to-date information and a full life cycle of tools – New Bonds, Riders, Cancels, Reinstatements, and Renewals all at your fingertips.
What is Bill IT?
Bill IT is American Surety Company’s billing system for bond invoices, reports, and making payments. We’re committed to providing transparency when it comes to billing and payments and our tools provide up-to-date information to best serve our appointed agents.
How do I log into your online systems?
American Surety Company provides online bond-management tools to appointed agents. If you are an appointed agent, please visit Bond IT and Bill IT to access your dashboards.
If you are an independent agent looking to become appointed with American Surety Company, we make it easy to start the process. Contact Us and let’s get started now!
How do I update my existing bond?
With our bond-management tool, Bond IT, you have the ability to be able to perform changes (riders) and more! Or, if you prefer, you can contact your dedicated American Surety Company support representatives.
How do I pay agency statement online?
Visit Bill IT to log in to the billing system to pay and manage your agency bill statement.
- On the login homepage
- Under Billing, select Agency Payment in the dropdown
- Agency dropdown will default to your agency
- Select the date range
- Click Search
- Here you can select/deselect which bonds to pay
- Once you’ve made your selection click Pay Now
- Select your payment method and follow the screen prompts
How do I change my password?
If attempting to log in to the Bond IT system to issue a bond or maintain an existing bond, open the Bond IT login page and select the “Forgot Password” button.
If attempting to log in to the Bill IT system to review bond billing details or to pay your agency statement, open the Bill IT login page and select the “Forgot password” link.
How do I get a duplicate Direct Bill Solicitation?
Visit Bill IT and follow the below steps to duplicate Direct Bill Solicitations.
- On the Login homepage, search the bond number
- Click the Document Summary tab
- Here you can open the direct bill solicitation or email it as a PDF attachment
How do I attach documents to the bond file?
Our Bond IT tool allows you to securely submit documents related to a bond.
- Edit to open your bond file.
- Click the Attachments Tab.
- Click the Add Button.
- Drag & Drop the document or Select the document from your computer.
- Name Field = This field is automatically named with your file name.
- Description Field = This field is automatically named with your file name. You can update this description if needed.
- Attachment Category = Choose the appropriate category that best describes the document.
- Submit
- The document is now attached to the bond file.
American Surety Company is notified that a document has been attached to the bond file.
How can I tell if a bond is paid?
Login to Bill IT and follow the below instructions:
- On the Login homepage, search the bond number
- Click the Billing Summary tab
- Review the Amount Summary table for the Total Balance outstanding
Will I have access to the bond documents?
Login to the Bond IT dashboard to manage bonds.
General Surety Bond Questions & Answers
How do I get a surety bond?
American Surety Company underwrites for independent agents across all 50 states. Contact an independent agent appointed through American Surety Company to get started. Let us help, contact us now and we’ll direct you to the right place.
What is a surety bond?
A surety bond is a contract between three parties—the principal (you), the surety (us), and the obligee (the entity requiring the bond)—in which the surety financially guarantees to an obligee that the principal will act in accordance with the terms established by the bond.
Surety bonds help small businesses win contracts by providing the customer with a guarantee that the work will be completed. Many public and private contracts require surety bonds.
If you are in need of a surety bond, we work with independent agents across all 50 states. Start by contacting us now and we’ll get you on your way to receiving the bond you need.
Is my information protected?
Yes, please see our Privacy Policy and Cookie Policy.
What is Pay IT? I'm a bondholder, how can I make a payment?
Stay tuned! This feature is coming soon to American Surety Company.
Getting Appointed is as easy as...
Connect with us today
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Enroll Electronically
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Start Writing Bonds
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With Us, You'll be Writing Bonds Fast
Become appointed and quickly begin writing bonds with American Surety Company, utilizing our tools to manage bonds, billing, and more.
Our systems provide the most up-to-date information. Bond IT, Bill IT, and a dedicated customer service team provide you with full life-cycle tools to write new bonds and riders, and manage cancels, reinstatements, and renewals right at your fingertips.